Vernis Voice

Auto-refresh 30s
Total Calls
--
Avg Lead Score
--
Hot Leads
--
Warm Leads
--
Cold Leads
--
Avg Duration
--
Date/Time To Agent Duration Score Temp Sentiment Status
Loading calls...
Total Agents
--
Active Agents
--
Phone Numbers
--
Assigned Numbers
--

Agents

Name ID Voice Model Temp Phone Numbers Status
Loading agents...

Phone Numbers

Number Label Assigned Agent Capabilities Status
Loading phone numbers...

New Agent

Agent is active

New Coaching Playbook

Playbook is active
Pending
--
Completed Today
--
Total Completed
--
Failed
--
Upcoming
--
Total
--
Created Action Description Target Priority Status Due
Loading TODOs...
Total Contacts
--
Hot
--
Warm
--
Cold
--
Converted
--
Name Phone Email Status Score Temp Procedure Last Contact Actions
Loading contacts...
Loading...

Edit Contact

Make Call

Call Status:
--

Live Transcript

Waiting for transcript...

Coaching Insights

Waiting for insights...

Total Playbooks
--
Active Playbooks
--

Coaching Playbooks

Name Description Status Created Actions
Loading...

TODO Base Prompt

Coordinator Email

Analysis AI Model

Model used for post-call transcript analysis (lead scoring, sentiment, extracted data)

TODO AI Model

Model used for TODO generation, email/SMS content creation, and execution

Prompt Generator AI Model

Model used to generate dynamic voice agent prompts for follow-up calls (Realtime API). Use a strong model — prompt quality directly impacts call quality.

Default AI Model (Fallback)

Used when no specific model is set for analysis or TODOs

Live Coaching

Live Transcript

Waiting for transcript...

Coaching Insights

Waiting for insights...